We provide 7 days Money-back guarantee, If your Purchased Product (Standalone Product) does not work and our Support Team are not able to assist you to solve your problem. Before any refund can be granted, please contact our Support Team who will do their best to help www.xonos.co/support. Please allow 24-72 hours for our Support Team to get back to you on your support requests. We do our best to respond to your requests promptly.
xonos.co does not provide a refund for any membership plans even If you claim within 2 days to prevent abuse of our Digital Assets.
The nature of digital media (software) that can be downloaded instantly after a purchase has been made. There is no “trial” or “grace period” after purchasing any product which means all sales are final. Once you have purchased the software or digital item, there is no way to “return” it. As such refunds can not be provided.
Refunds will not be granted if you simply decide not to use the purchased products. We will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
Some offers might include a non-refundable clause. In this case, it will be visible or linked from the offer page.
If you need any kind of support please contact us at www.xonos.co/support. We are a third party seller and cannot provide in depth support, if further support is needed you should contact the developer or view the developers support pages, we can provide links if required.
Refund Exceptions
No refunds are provided for:
Refunds will not be offered for digital products except if the product you’ve purchased is:
We also reserve the right to refuse a refund in the following situations:
Please also note that: